Digital Transformation 2023
What will your business do better with custom software?

Bespoke software can be a valuable tool for businesses looking to improve efficiency, streamline operations, and gain a competitive advantage. By implementing the features of custom software development, your business can automate routine tasks, conveniently manage and analyse data, facilitate collaboration and communication, and enhance the user experience. This article will discuss some practical examples of such business improvements.

Automate time-consuming and prone-to-error tasks

One of the key reasons why to use custom software is to automate manual operations specific to your business workflow. This can save time, require fewer human resources, and reduce the risk of errors associated with manual processing, be it routine data entry or complex engineering calculations.

Innovate operations management

You can leverage custom-built features to efficiently process orders, automatically create invoices and track payroll, or for effective procurement management and real-time expense tracking. Custom software can also be designed for manufacturing to manage inventory, track stock levels, and monitor resource usage in real time. Or you might want to get notifications for keeping up with the assets maintenance schedule and be alerted timely about equipment breakdowns.

Get a native app with an easy-to-use interface

A competitive advantage of custom software is that it can be designed with a specific user group in mind, allowing for an interface that is easy to use and intuitive for those users. This contrasts off-the-shelf solutions, which may have a more crowded and complex interface designed to accommodate a wide range of users with different needs and skill levels. An uncrowded interface can improve the user experience and make it easier for employees to perform their tasks efficiently, reducing the learning curve and the potential for errors.

Let multiple users collaborate on data in real-time

You can get a collaboration platform allowing multiple users to add and modify data in your database simultaneously. Custom software can facilitate coordination and communication among your employees, customers, and partners.

Integrate systems

Features created for your specific business workflow can seamlessly integrate with other systems and applications, such as CRM software or ERP systems. Or suppose you process your data and generate reports with off-the-shelf software solutions such as Power BI. In that case, you might want a custom app to give your customers and stakeholders access to the data or reports without needing them to buy licenses or subscriptions.

Create a customer portal

You can leverage custom software to improve customer service in a variety of ways. For example, developing a customer portal with an easy-to-use and intuitive interface will let your clients access the needed information anytime. This will improve their experience and reduce the workload on customer service staff. Moreover, a unique web portal of your company will become your trademark and help you stand out in the market.

Consolidate data and fetch data with smart filters

Your data management can also be greatly improved with the ability of a custom-built web application to consolidate data from different sources, store it in a secure repository, securely update your database on the go and conveniently fetch the needed data with flexible filtering.

Process data with advanced visualisation tools

Custom software can also help you process data into graphs and dashboards, leveraging advanced visualisation tools such as Power BI embedded. Insights into a business’s performance, project status tracking in real-time, detailed analytics and reporting can help you have a comprehensive, up-to-date overview of your business operations.

Data security and multiple access levels

An important feature of custom software development is the ability to implement multiple security access levels. This allows you to control who has access to sensitive data and resources and to customise access rights based on an individual’s role and responsibilities within the organisation. For example, you might give different levels of access to employees, managers, executives, or various departments or teams. By doing so, you will ensure that only authorised users have access to sensitive information and that data is accessed and used per established policies and procedures.


Custom software can support nearly any aspect of your business, from managing day-to-day operations to driving long-term growth and success. It will be a smart choice for your business to advance in 2023 and upgrade your workflow, getting away from manual processing of your data in Excel spreadsheets and time-consuming prone-to-error manual consolidation of your data from numerous MS office tools, databases and legacy software. Be it an educational institution in Sydney seeking course management software, a biomedical manufacturing enterprise in Melbourn needing a production management system, a heavy equipment manufacturer in Brisbane requiring software with a complex engineering calculator embedded, a mining company in Perth needing an OHS application, a water authority in Adelaide looking for a mobile app for the meter replacement specialists to modify data in the centralised database on the go, or a logistic company in Adelaide seeking software to automate allocation, scheduling and routing.  In all cases, a one-time investment in bespoke enterprise software development will definitely pay off very soon. Just make sure that you have entrusted this job to real professionals.

Who makes a reliable cost-effective bespoke software in Australia?

Genolis (Unicon Software) is one of the best custom software development companies in Australia, with 22 years of expertise in building functional and easy-to-use bespoke solutions for organisations in the government and private sectors. We are passionate about contributing to Australian businesses’ innovation and digital transformation to come forward on the global market.  Genolis (Unicon Software) is dedicated to making modern IT capabilities serve our clients’ particular business needs by developing user-friendly, intuitive applications, web portals and database management systems of high quality and at affordable cost. Do not hesitate to contact us for free expert advice on the type of solution optimised for your unique business requirements and the estimate of the timeline and costs.